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FREQUENTLY ASKED

QUESTIONS

1. Why should I book my hair and makeup with JPC?

With over two decades of experience and hundreds of 5-star client reviews, JPC is an established name in professional hair and makeup in Melbourne.

Our experienced stylists are carefully selected for their artistry, reliability and professionalism, giving you confidence when booking hair and makeup for an important occasion. With convenient online enquiries and mobile services across Melbourne, we make organising professional hair and makeup simple.

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2. How do I get a quote for my wedding or event hair and makeup?

Complete our online enquiry form with your date, location and hair and makeup requirements. We'll check availability and provide you with pricing for your booking.

If JPC isn't available on your date and you've opted to receive alternatives, we can refer your enquiry to our JPC Recommended Stylists. These independent stylists can then provide their own availability and quotes.

There is no charge to clients for this referral service.

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3. Who will I be booking with?

If your booking is accepted directly by JPC, your services will be booked and managed by Jacqueline Parker Creative.

If JPC is unavailable and you have opted to receive alternatives from JPC Recommended Stylists, these stylists operate independently and provide their own quotes and booking terms. If you choose to proceed with one of these options, your hair and makeup services will be booked directly with that stylist's business.

Your quote and booking information will clearly identify who is providing your services before you proceed.

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4. When should I book my wedding hair and makeup trial? Do I need a trial?

Every bride is different, but we generally recommend scheduling your bridal hair and makeup trial around 4–6 months before your wedding.

Ideally, organise your wedding dress, bridesmaids' dresses (if applicable), flowers, colour palette and other major styling elements before your trial. This helps your stylist understand the overall aesthetic of your wedding when designing your hair and makeup.

A trial isn't compulsory, and your artist can work with you to create your look on the wedding day. However, we highly recommend one. It's a great opportunity to meet your stylist, discuss your ideas and experience wearing your chosen hair and makeup before the big day.

You can experiment with different styles, see how your hair and makeup wears, become accustomed to elements such as false lashes if you don't normally wear them, and make any adjustments before your wedding. It means fewer surprises and greater confidence when the day arrives.

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5. What should I bring to my bridal hair and makeup trial?

Bring any reference images of hair and makeup looks you love, along with anything that may help your stylist understand your wedding style. This could include photos or details of your dress, flowers, jewellery, colour palette, veil, hair accessories or other elements you'd like incorporated into your look.

Unless your stylist advises otherwise, wash your hair the night before your trial and arrive with a clean face ready for makeup application. If your stylist provides specific preparation instructions, please follow those instead.

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6. Do your hair and makeup artists come to me?

Yes. JPC provides mobile hair and makeup services across Melbourne and surrounding areas, with artists travelling to homes, hotels, wedding venues and other locations for your convenience.

Travel availability and any applicable travel charges will depend on your location and booking requirements and will be confirmed with your quote.

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7. Is my deposit refundable?

Refund and cancellation conditions depend on the type of booking and the applicable booking terms.

For bookings made directly with Jacqueline Parker Creative, please view JPC's Refund & Cancellation Policy HERE.

For bookings with a JPC Recommended Stylist, the applicable cancellation and refund conditions will be outlined in that stylist's individual Terms & Conditions.

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8. What are the booking Terms & Conditions?

For services booked directly with Jacqueline Parker Creative, please view JPC's Terms & Conditions HERE.

If you choose to book with a JPC Recommended Stylist, you will be provided with the applicable Terms & Conditions for that independent stylist during the booking process. Your booking information will clearly identify the business providing your services.

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